What is Global Video Talk?

Global Video Talk is a cutting-edge, cost-effective and easily implemented service designed to improve business communications. It enables businesses, regardless of Internet experience, to easily create and send high-quality video messages from their computer to recipients on high-speed or dial-up connections. Also, videos may be chosen from our extensive video library, which cover many common business situations.

Back to Top

How does it work?

The user creates a video message on their computer where it is automatically compressed, encoded, and sent to the hosting server. Global Video Talk’s server returns a hyperlink to the sender for placement into email. Recipients click on the link and view the streamed video message in a customized playback screen using Microsoft Windows Media Player.

Back to Top

What is streaming video?

Streaming video refers to video content that is transmitted in a continuous stream. This allows users to view the video as it is received. Streaming video is generally smaller in file size that affords a faster overall download time. Streaming eliminates the need for downloads (which may contain viruses) and attachments (which may be too large for your in-box).

Back to Top

What is the recommended bandwidth for Global Video Talk?

Global Video Talk was designed for use with a broadband connection for full-motion video and audio streaming; however, there are not any software limitations with using a dial-up connection. When using a dial-up connection to send, the user will notice a longer file upload period. The messages can be viewed by recipients on either high-speed or dial-up connections.

Back to Top

What type of camera can be used?

Global Video Talk is designed to work with most web cameras. We recommend purchasing a camera that captures video at 30fps (frames per second) in order to create high-quality messages. Please remember that a microphone is required for recording your voice with the video capture. The microphone can be internal to the camera, internal to the laptop, or externally plugged into the sound card or USB port.

Back to Top

What is required to play back the video?

To view a Global Video Talk video message, a recipient will need an Internet connection, web browser and a streaming media player. Global Video Talk streaming video messages are delivered through a hyperlink. When the recipient opens an email, the recipient simply clicks on the hyperlink. There are no attachments or downloads. The message instantly opens to Windows Media Player and begins to play. If the recipient does not have Windows Media Player, they can download it for free from Microsoft.com

Back to Top

Can a video message be delivered anywhere in the world?

Of course, you can send a video anywhere anytime.

Back to Top

Can Global Video Talk messages be created by all operating systems?

Currently, Global Video Talk messages cannot be created by Macintosh or Linux users. However, Macintosh or Linux users can view the messages if they have a version of Windows Media Player on their computer.

Back to Top

How long is the average message?

The average message is less than one minute. Normal business plans have a 10-minute recording time limit. If you need a longer message, we can definitely accommodate.

Back to Top

How do I know what plan would be suitable for my needs?

Global Video Talk offers various plans to meet your needs. One of our sales representatives will be happy to discuss the best solution for your company.

Back to Top

Where are Global Video Talk's video messaging servers?

Located at the edge of downtown Dallas on one of the most fiber rich routes in the city, our servers are located within a fully equipped, 28,000 square foot facility that is staffed around the clock. Global Video Talk offers uncompromising standards for security, power supply, and environmental controls, a focus on connectivity, and resilience.

Network

• Multiple carriers with diverse building entrances
• Fully redundant Cisco architecture using 12008 routers and 6509 Layer3 switches
• HSRP failover protection
• Dual network feeds to each customer

Power Systems

• Leibert and Powerware UPS with 120, 208, 220VAC available
• Maintenance by-pass
• 2400 amps DC plant
• 100% diesel generator backup with auto start and auto transfer switch
• Generator capacity equal to building utility service
• A and B DC plants totally diverse
• Fuel capacity exceeds 24 hours
• Fuel delivery contract with 2-hour guarantee

Environmental Controls

• Constant ambient air temperature of 68° (+/- 2°)
• Leibert air
• Under-floor cooling
• Humidity control via Leibert units

Security and Access

• 24x7 on-site technicians
• Multiple layers of 24x7 security cameras, card readers, and key pads
• Facilities are monitored with 24 hour recording and 5 day video storage

Fire Suppression Systems

• Pre-action sprinkler rated for telecommunication equipment/computer room
• Integrated smoke/heat detector system

  Back to Top

What are the minimum equipment requirements for Global Video Talk subscribers?